Privacy Policy

Introduction

At PDF Lab (pdf-lab.com), your privacy and data security are our top priorities. This Privacy Policy explains how we collect, use, protect, and handle your information when you use our free online PDF tools.

We are committed to maintaining the trust and confidence of our users. We believe in transparency about how we manage data and want you to understand exactly what happens when you use our services.

Information We Collect

PDF Lab is designed with privacy in mind. We collect minimal information necessary to provide our services:

• Files You Upload: When you use our PDF tools, you upload files for processing. These files are temporarily processed on our servers and are NOT permanently stored.
• Technical Information: We may collect basic technical information such as browser type, device type, and general location (country level) for service optimization and security purposes.
• Contact Information: If you contact us through our contact form, we collect your name, email address, and message content to respond to your inquiry.

How We Handle Your Files

File security is paramount to our service. Here's exactly what happens to your files:

• Temporary Processing: Files uploaded for processing are stored temporarily in server memory or temporary storage only during the active processing session.
• Immediate Deletion: For most tools, files are deleted immediately after you download the processed result or when your session ends.
• Batch Operations: For batch operations (like Batch Protect), files may be temporarily stored in a secure /temp folder to generate download links. These files are automatically deleted within 24 hours by our server's automated cleanup process.
• No Permanent Storage: We do not permanently store, archive, or backup any user-uploaded files.
• No Human Access: Our team does not view, read, or access the content of your uploaded files.

Cookies & Tracking Technologies

PDF Lab uses minimal cookies essential for website functionality:

• Essential Cookies: These are necessary for basic site functionality, such as maintaining your session while processing files.
• No Tracking Cookies: We do not use tracking cookies or analytics tools to monitor your behavior across websites.

Google AdSense

We use Google AdSense to display advertisements on our website. This helps us keep our PDF tools completely free for all users. Please note:

• Google AdSense may use cookies and web beacons to collect information about your visits to our site and other websites.
• This information may be used to provide advertisements about goods and services that may interest you.
• Google's use of advertising cookies enables it and its partners to serve ads based on your visit to PDF Lab and/or other sites on the internet.
• You can opt out of personalized advertising by visiting Google's Ads Settings.

For more information about how Google uses data, please visit Google's Privacy Policy.

Data Security

We implement industry-standard security measures to protect your data:

• HTTPS Encryption: All data transmitted between your browser and our servers is encrypted using secure HTTPS connections.
• Secure Servers: Our servers are protected with firewalls, regular security updates, and monitoring systems.
• Limited Access: Only essential automated systems access uploaded files during processing. No human staff views your documents.
• Automatic Deletion: Robust cleanup processes ensure temporary files are deleted within 24 hours.

While we take extensive precautions, no method of electronic transmission or storage is 100% secure. We encourage users not to upload highly sensitive documents without appropriate consideration.

Your Rights

You have the following rights regarding your data:

• Access: You can request information about any personal data we may hold about you.
• Deletion: Since we don't permanently store files or personal data, deletion happens automatically. For contact form submissions, you can request deletion of your correspondence.
• Opt-Out: You can opt out of personalized advertising through Google's ad settings.
• Questions: You can contact us anytime with questions about your privacy.

Children's Privacy

PDF Lab is not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can take appropriate action.

International Users

PDF Lab is accessible worldwide. By using our services, you consent to the transfer and processing of your data in the country where our servers are located. We strive to comply with applicable data protection laws in all jurisdictions we serve.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes:

• We will update the "Last Updated" date at the top of this page.
• For significant changes, we may provide more prominent notice on our website.
• Your continued use of PDF Lab after changes constitutes acceptance of the updated policy.

We encourage you to review this page periodically to stay informed about our privacy practices.